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Quality management

Quality management

Excellence Models

Who Should Attend:

  • Excellence Specialists
  • Senior & High Potential Managers
  • Business Managers
  • Professionals starting to implement this model in the organization

Course Objectives:

  • This course aims at teaching organisations the basics about Excellence Models, its implications, benefits and implementation
  • Assess an organisation using the EFQM Model
  • Pathway to ‘Excellence’ through a practice-based learning model
  • Facilitate in producing Leaders who will drive continual improvement and outstanding quality measures in the company
  • A framework for measuring the strengths and areas of improvement of an organisation across all of its activities
  • An internally driven quality measurement and assessment tool to evaluate self and company’s performance.

Fundamentals of Quality Management

Who Should Attend:

  • Quality Assurance Managers
  • Quality Control Managers & Teams
  • Professionals seeking to start a Quality Management career

Course Objectives:

  • A comprehensive overview of Quality Management (QM) and Quality Control (QC)
  • Familiarity with core QM terminology
  • Learn state-of-the-art concepts in QM and how to apply them
  • Understand how to apply QM principles in a variety of production and service fields
  • Master statistical techniques in QM without the need for previous expertise
  • Acquire sufficient knowledge to develop, control and improve your QM processes.

ISO 9000 – Quality & Excellence

Who Should Attend:

  • Quality Management Specialists
  • Professionals looking to implement the system in the organization

Course Objectives:

  • This course aims at teaching organisations how to establish a QMS; its inputs, processes and outputs
  • Implement quality management system to improve overall performance and increase customer satisfaction
  • Specify tests and measurements that identify problems and helps improve output quality to better meet the needs of its customers
  • Attain, manage and maintain accuracy and compliance with applicable standards
  • Using quality objectives to drive strategic performance improvement within the company.
  • Establish MEASUREABLE quality objectives, understand the process at relevant functions and levels within the organisation and COMMUNICATE these at all levels in order for each employee to understand the significance of this process.

Process Methodology – Managing, Measurement & Improvement

Who Should Attend:

  • Cross-functional teams formed for continuous improvements

Course Objectives:

  • This course aims at teaching organisations The Process Methodology – Managing, Measurement and Improvement of different processes in a company.
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