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Leadership & Management

Leadership & Management



Building Trust in the Workplace

Who Should Attend:

Managers
Prospective Managers
Supervisors & Team Leaders


Course Objectives:

  • Understand the nature and dynamics of trust within a team
  • Approach Trust Building in a systemic manner rather than as the action of emotions
  • Learn how to build rapport, communicate precisely and assume different positions
  • Identify obstacles to working as one team and how to overcome those obstacles
  • Identify personal values for the most powerful motivation
  • Develop organizational awareness and merge personal values for organizational fit
  • Become a pro-active initiator of an empowered culture of trust in your workplace.
Coaching and Mentoring Skills for Managers

Who Should Attend:

Senior Managers & Middle Managers


Course Objectives:

  • Understand the difference between Coaching and Mentoring
  • An overview of the impact a coaching culture has on achieving business results
  • Learn how to structure a complete coaching relationship with your employees
  • Identify how to link coaching to performance management and staff development plans
  • Understand how to facilitate, guide and close discussions while managing conflict
  • Learn how to empower staff to succeed with less demands on your effort and time
  • Familiarity with giving and receiving collaborative and constructive feedback
  • Explore how to build on and credit other people's ideas to improve performance
  • Familiarity with GROW model emphasizing the achievement of team goals
  • Learn how to help others find solutions by setting their own achievable objectives.
Effective Management & Leadership Skills

Who Should Attend:

Supervisors & Team Leaders
Newly Appointed Managers
Future Managers


Course Objectives:

  • Understand your role and its relevance to your organization's objectives
  • An overview of John Adair’s Situational Leadership model for leading a team
  • Identify your personal strengths and assess the gaps and your vulnerabilities
  • Understand your Leadership Style and the impact it has on your team
  • Explore which transferable skills/approaches will work; and which will not
  • Learn how to diagnose the situation and plan action around challenges and opportunities
  • Building skills to engage and empowering your new team for success
  • Identify ways to overcome the challenges of inheriting a team and how to restructure
  • Learn how to build a portfolio of early-win initiatives and secure tangible results
  • Master techniques to get the best out of the first 3-month transition period
Effective Mentoring Skills

Who Should Attend:

Executive & Managers
Senior Professional
Anyone taking up the role of mentor as part of their working role


Course Objectives:

  • Explore mentor and mentee roles and the stages of a mentoring relationship
  • Understand the need for discretion as a mentor and the Do's and Don'ts
  • Identify the need for an agreement prior to beginning the mentor relationship
  • Familiarity with the Gibbs model (and other) methods of mentee reflection
  • Learn when to challenge and when to instruct to get the best results
  • Understand the types of questions you can use to get different effects
  • Master a model for implementing different levels of feedback
  • Practice putting the learned skills into practice.
Handling Harassment at Work

Who Should Attend:

Business Managers & Department Heads
Supervisors
Team Leaders and Team Members


Course Objectives:

  • Identify the legal definition of harassment and what actions constitute harassment
  • Understand the impact of harassment on the victim, the accused and the organization
  • Examine preferred actions to take in a variety of case studies
  • Learn specific tips to ensure you can foster a workplace that discourages harassment
  • Understand how cultures and backgrounds influence our ability to deal with harassment
  • Learn how to develop and manage an internal code of conduct and grievance process.
High Impact Team Building

Who Should Attend:

Business Managers
Supervisors
Team Leaders


Course Objectives:

  • Learn techniques to develop higher levels of cooperation and teamwork
  • Recognize the critical importance of improving communication and listening skills
  • Master skills to promote effective communication and enhanced productivity
  • Identify how to promote commitment and accountability as a team member
  • Understand how to separate the people from the issues to resolve conflict
  • Obtain tips and tools for building trust and respect
  • Learn to develop flexibility as a key for creative decision-making.
Leading Through Coaching

Who Should Attend:

Directors
Senior Managers
Senior Executives


Course Objectives:

  • Identify specific Talent Management challenges in your organization and consider ways to eliminate or reduce them
  • Understand the impact of career planning on your organizational strategy
  • Conduct job/competency analysis for roles in their organization
  • View employer branding, attracting, recruiting, selecting, on-boarding and performance management as critical components in a fully-integrated talent management approach
  • Develop a pipeline plan to ensure a steady stream of talent to fill key vacancies and create a succession plan for mission-critical positions
  • Implement, evaluate and sustain career planning and talent management efforts in your organization.
Women’s Leadership Program

Who Should Attend:

Managers & Supervisors
Training & Development Practitioners
HR Specialists & Managers


Course Objectives:

  • Identify specific Talent Management challenges in your organization and consider ways to eliminate or reduce them
  • Understand the impact of career planning on your organizational strategy
  • Conduct job/competency analysis for roles in their organization
  • View employer branding, attracting, recruiting, selecting, on-boarding and performance management as critical components in a fully-integrated talent management approach
  • Develop a pipeline plan to ensure a steady stream of talent to fill key vacancies and create a succession plan for mission-critical positions
  • Implement, evaluate and sustain career planning and talent management efforts in your organization.
Managing Great Events

Who Should Attend:

Managers & Supervisors
Training & Development Practitioners
HR Specialists & Managers


Course Objectives:

  • Identify specific Talent Management challenges in your organization and consider ways to eliminate or reduce them
  • Understand the impact of career planning on your organizational strategy
  • Conduct job/competency analysis for roles in their organization
  • View employer branding, attracting, recruiting, selecting, on-boarding and performance management as critical components in a fully-integrated talent management approach
  • Develop a pipeline plan to ensure a steady stream of talent to fill key vacancies and create a succession plan for mission-critical positions
  • Implement, evaluate and sustain career planning and talent management efforts in your organization.
Performance Management for Maximum Results

Who Should Attend:

Managers & Supervisors
Training & Development Practitioners
HR Specialists & Managers


Course Objectives:

  • Identify specific Talent Management challenges in your organization and consider ways to eliminate or reduce them
  • Understand the impact of career planning on your organizational strategy
  • Conduct job/competency analysis for roles in their organization
  • View employer branding, attracting, recruiting, selecting, on-boarding and performance management as critical components in a fully-integrated talent management approach
  • Develop a pipeline plan to ensure a steady stream of talent to fill key vacancies and create a succession plan for mission-critical positions
  • Implement, evaluate and sustain career planning and talent management efforts in your organization.
Strategies for Successful Change Management

Who Should Attend:

Managers & Supervisors
Training & Development Practitioners
HR Specialists & Managers


Course Objectives:

  • Identify specific Talent Management challenges in your organization and consider ways to eliminate or reduce them
  • Understand the impact of career planning on your organizational strategy
  • Conduct job/competency analysis for roles in their organization
  • View employer branding, attracting, recruiting, selecting, on-boarding and performance management as critical components in a fully-integrated talent management approach
  • Develop a pipeline plan to ensure a steady stream of talent to fill key vacancies and create a succession plan for mission-critical positions
  • Implement, evaluate and sustain career planning and talent management efforts in your organization.
The Executive Leader!

Who Should Attend:

Managers & Supervisors
Training & Development Practitioners
HR Specialists & Managers


Course Objectives:

  • Identify specific Talent Management challenges in your organization and consider ways to eliminate or reduce them
  • Understand the impact of career planning on your organizational strategy
  • Conduct job/competency analysis for roles in their organization
  • View employer branding, attracting, recruiting, selecting, on-boarding and performance management as critical components in a fully-integrated talent management approach
  • Develop a pipeline plan to ensure a steady stream of talent to fill key vacancies and create a succession plan for mission-critical positions
  • Implement, evaluate and sustain career planning and talent management efforts in your organization.
The Strategic People Manager

Who Should Attend:

Managers & Supervisors
Training & Development Practitioners
HR Specialists & Managers


Course Objectives:

  • Identify specific Talent Management challenges in your organization and consider ways to eliminate or reduce them
  • Understand the impact of career planning on your organizational strategy
  • Conduct job/competency analysis for roles in their organization
  • View employer branding, attracting, recruiting, selecting, on-boarding and performance management as critical components in a fully-integrated talent management approach
  • Develop a pipeline plan to ensure a steady stream of talent to fill key vacancies and create a succession plan for mission-critical positions
  • Implement, evaluate and sustain career planning and talent management efforts in your organization.