Loading

Business communication

Advanced Communication at Work using DISC

Who Should Attend:

Managers & Supervisors
HR Team Leaders
Team members

Course Objectives:

  • Undertake the DISC tool to help individuals improve their understanding of personality preferences
  • Focus on how to take in and prioritise information
  • Improve the internal and external communication of team members by understanding and appreciating differences
  • Analyse your own communication style and explore its impact on others
  • Identify areas for personal development, especially within the context of your own role
  • Develop strategies to enhance communication effectiveness across teams and the organisation as a whole.
Coaching-based Public Speaking & Presentation Skills

Who Should Attend:

Managers & Supervisors
Team Leaders & Team Members
Front Line Staff & Business Professionals

Course Objectives:

  • Analyse This: How to perform a quick effective needs analysis and prepare presentation/speaking topic outlines, and flow of main ideas/messages
  • The Grand Entrance: Learn how to create a powerful opening
  • Who am I speaking to? Build your knowledge about the audience, and choose the best delivery technique to get their buy-in
  • EI: Your Best Defence: Learn core Emotional Intelligence skills and how to use them effectively for your presentations and public speaking opportunities
  • Get ready! Prepare for questions before you know what those questions will be.
  • Communicate and Relate: Understand the basics of designing the presentation content using simple techniques for relaying information in a comprehensive and structured manner
  • Unravel the ‘simple’ truth: Simplify complicated topics and reach out to your audience
  • Power Talk: Learn to speak with confidence, how to use the right vocabulary, tone and body language to keep your audience engaged
  • Connect with the Audience: How to use positive facilitation skills to connect and involve the audience
  • Make Jitters a no-show: Arm yourself against common nervousness and public speaking jitters, and learn how to overcome them with ease
  • Go easy on the eyes: Understand the basics of visual appeal in presentations and how to use text, photos and videos in PowerPoint for maximum impact
  • Time out: Understand when and how to debrief as needed
  • Charm them! Use humour, questions, and discussion for an enriching audience experience
Powerful Negotiations

Who Should Attend:

Professionals with negotiating responsibilities
Professionals looking to take their personal effectiveness to the next level

Course Objectives:

  • Overview of types and phases of negotiations and skills for successful negotiation
  • Learn how Emotional Intelligence (EQ) can give you an edge in negotiations
  • Analyse your personal strengths and weaknesses in Emotional Intelligence
  • Explore ways to lay the groundwork for negotiation
  • Identify what information to share and what to keep to yourself
  • Understand the dos and don'ts of great negotiation techniques in business
  • Learn techniques for staying focused and managing your emotions
  • Develop strategies to find mutual gain, reach consensus and terms of agreement
  • Gain powerful non-verbal awareness to understand and use body language to recognise buying signals and overcome objections
  • Learn how to manage disagreements and negotiate in difficult situations.
Public Speaking Courses & Presenting with Power point

Who Should Attend:

Managers & Supervisors
Team Leaders & Team Members
Front Line Staff & Business Professionals

Course Objectives:

  • Learn how to perform needs analysis and prepare presentation outlines and flow
  • Master simple techniques for creating powerful openings and closings
  • Identify how to select the best delivery technique to get buy-in from your audience
  • Use Emotional Intelligence to enhance presentations and public speaking
  • Learn the vocabulary, tone and body language to keep your audience engaged
  • Master techniques for relaying information in a comprehensive and structured way
  • Use humour, questions and discussion to connect and involve the audience
  • Learn to overcome common nervousness and public speaking jitters with ease
  • Understand visual appeal and how best to use text, photos and videos
  • Identify how to prepare for questions before you know what those questions will be.